Website showing error

Comments

• Pablo

  September 2018

  Hi,

  Please disable all of the plugins, clear the cache and check again.

  Thanks.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  September 2018

  Hello Sir

  
  

  I havedisable all plugin and even clear all cache but still not works. Actually in Admin Side also Muffin Builder Section are not there. I request can you please check and if you need wordpress access please let me know

  
  

  thanks
  
• Pablo

  September 2018

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  
  Thanks

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• sohiljain

  September 2018

  Hello Sir

  
  

  Thanks for your message. I have sent you details to contact form. Appreciate your kind help and support

  
  

  Thanks
  SOHIL JAIN

  KEYSOFT
  
• Pablo

  September 2018

  Hi,

  Please remove your theme via FTP completly and install it from beginning.

  It could be an issue with theme files.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  September 2018

  Well I cant do that as I will have to do so many things again. Can I redesign that 2 pages again as other pages are working perfectly and this error occur after whole website completed and not at the beginning. So Can I redesign those 2 pages again?

  
  

  Thanks
  
• sohiljain

  September 2018 edited September 2018

  Hello Sir
  
  

  Just if all theme files are ok then I can redesign that 2 pages again because I have content of that pages in different language so that I dont have delete and reinstall whole theme again
  

  
  

  Thanks
  
• Pablo

  September 2018 edited September 2018

  All your settings made in Theme Options are stored in the database so you won't lose them.
  Only Muffin Builder changes will be lost, but you can make a backup of your website with this tool:https://wordpress.org/plugins/duplicator/
  And then, if everything will be working fine(after reinstalling betheme), you will install this website on the subdomain and export and import content of Muffin Builder
  
  I don't think that redesigning will resolve these errors.
  You can try to do it, but I think, this won't help you.
  
  Thanks
  
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  September 2018

  Hello Sir
  I have import and export the elements of those 2 pages http://www.atwork-space.de/en/home/ and http://www.atwork-space.de/tarife-preise/ and import all the elements using Muffin Builder from the same page of different language. Now I just need to replace the text. Also I have used BackWPup plugin and taken Backup of whole site.
  
  I request you can you please check website once if all works good or let me know if there is an some issue.
  
  One more thing in Mission pages for both languages in Laptop "Mission" Title font size and style is perfect but in mobile it is not showing in that same font size and style as even I have added CSS for that too but still not work. I request can you please check and let me know CSS style for "Mission" Title in Mobile to be same font and size as in PC
  
  Thanks In advance
  SOHIL MAIN
  KEYSOFT
• Pablo

  September 2018

  Please paste this code into Theme Options > Custom CSS & JS  > CSS

  @media (max-width:767px){
    body.page-id-19 #Subheader .title{
      font-size:24px !important;
      font-weight:800 !important;
    }
  }

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  September 2018

  Hello Sir

  
  

  Thanks for your message. I have done changes and now its working. Well I have redesign that 2 pages too and its working now. I request you to please check website from your side if all right http://www.atwork-space.de/en/home/
  
  Also my client need like when user click on Contact Link Form should Popup so would like to know is there an options on your Theme so that I can do it or any plugin you can recommend. I have uploaded Screenshot in Dropbox. Here is the Dropbox link
  
  https://www.dropbox.com/s/0nm1uwvy1hyx4an/CONTACT FORM SCREEN.png?dl=0
  
  Thanks
  SOHIL JAIN
  KEYSOFT
  
• Pablo

  September 2018

  This page looks good, I do not see any issues.
  
  About this popup.
  I suggest you, to paste this code into Column item(can be found in Muffin Builder)

  [button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="lightbox" onclick=""]
  <div id="you-custom-id" style="display:none">CONTENT HERE</div>

  It will create a button, after clicking it, the popup will appear.
  You have to insert whole form content inside it - I suggest to use a Contact Form 7 plugin.
  
  Cheers

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  October 2018 edited October 2018

  Its perfect but can we add this in Menu means when user click on top right contact link it should open this popup? And if we place at Menu position it will be on all pages as that we need
  
• Pablo

  October 2018

  Unfortunately not.

  This works only for buttons, not menu items.

  Cheers.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  October 2018

  Hello Sir

  
  

  1. Thanks for your message. Can we try one thing. I have placed button code you given me in Muffin  Builder and then given CSS. I have tried in this page http://www.atwork-space.de/en/contact-coworking-rostock/ and given this css
  
  .popbutton {
  position:absolute;
  top:90px;
  z-index:1px;
  left:86%;
  }

  
  

  As I have given button name Inquiry form and by click on it popup appears but cutton is not coming in front of White Header as I want to place it where Login Button is and I will replace contact text link with login link.

  
  

  So if possible can you give me CSS for this button so that button appears on top of White Menu Header as currently its behind its.

  
  

  2. Also one more thing as current contact page URL is http://www.atwork-space.de/en/contact/ but my client want URL like this http://www.atwork-space.de/en/contact/coworking-rostock
  

  
  

  I have tried in contact page and change permalink but it automatically change to http://www.atwork-space.de/en/contact-coworking-rostock/ as in place of "/" its takes "-"
  
  If you can let me know how can I do this or any plugin you can recommend
  
  Thanks
  
• Pablo

  October 2018 edited October 2018

  1) Sorry, but this require more than a lot of changes in  CSS code (in this case theme files customization too)
  

  I cannot prove such a modifications.

  
  

  2) You have to insert the pages into parents.

  http://prntscr.com/l1pekf

  I mean, insert a coworking-rostock as a child of contact.

  This parent/childs are just pages created in wordpress.
  

  
  

  Our policy states that we do not support third party plugins or custom code.

  
  Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
  https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

  Thanks.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• benny1721

  October 2018

  i have same Problem
  
  So i deleted Theme and upload new with FTP
  
  But nothing change, the error is there
  
  
  
• sohiljain

  October 2018

  Hello Sir

  Thanks for your message. I would like to add Google Analytics code which client given me but not to use any plugin and also not to add in Header.php file because when I update your Theme Google Anlyticscode will not work. So would like to know can I add code in BeTheme > ThemeOptions > Custom CSS and JS > JS or any other way to add?
  
  Here is the analytics code
  
  <!-- Global site tag (gtag.js) - Google Analytics -->
  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-126483675-1"></script>
  <script>
    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag('js', new Date());
  
    gtag('config', 'UA-126483675-1');
  </script>
  
  Thanks for your kind support
  

  
  

  Thanks
  Sohil Jain
  Keysoft
  
• sohiljain

  October 2018

  Hello
  Also in this page http://www.atwork-space.de/en/contact-coworking-rostock/ I have added Contact button in content area and popup IS working perfectly and given CSS Style just need to know the CSS code on how to bring that Contact button above White Background Menu. So that in place of Login Button there will be this Contact Button. I request you to please check at once for me and let me know if you can guide me on this
  
  Thanks in advance
  

  SOHIL JAIN

  KEYSOFT
  

  
  
• Pablo

  October 2018 edited October 2018

  benny1721
  

  What is your error message?

  Can you show me a screenshot of it? (paste a link to screenshot)

  Thanks

  
  

  sohiljain
  

  The Google Analytics code should be added into Theme Options > SEO

  http://prntscr.com/l20uan

  
  I told you in the previous post that, it requires a theme files customization.
  We only provide the simple CSS.

  
  

  I suggest you, to insert it somewhere else.
  

  Thanks.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  October 2018 edited October 2018

  Hello Sir
  Thanks for Google Analytics Code. Well for popup I have used Plugin called Popup Maker and now its working as you can check by clicking on Contact Menu Text Link
  

  
  

  http://www.atwork-space.de/en/home/

  
  

  Thanks a lot for your kind support
  
  Thanks
  SOHIL JAIN
  KEYSOFT
  
  
• sohiljain

  October 2018 edited October 2018

  http://www.atwork-space.de/en/home/
  
• Pablo

  October 2018

  Glad to hear that.

  Is there anything else I can help you with?

  Thanks.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sohiljain

  October 2018

  Thank a lot for your kind support always