Bottom of images cutoff when making image a link

johnnyboy1981 · October 2018

Hi there,

On my page : [Links visible only for registered users] if you scroll down you can see four images each in a box.

When I made these images they were suddenly cutoff by about 20 pixels.

Is there somewhere or somehow I can fix this issue?

I've noticed if I turn the hover effect off on the image the problem goes away, but I quite like that effect so I'd like to keep it if possible.

Thanks for your time. I really like the theme.

Regards, John.

Pablo · October 2018

Hi,

Please send me a link to the screenshot of your system status.

You can find system status in BeTheme > System Status

Thanks

johnnyboy1981 · October 2018

[Links visible only for registered users]

Thanks for your help!

Pablo · October 2018

Hi,

Your System Values are way too low.

Please contact your hosting provider and ask him about increasing:

PHP Memory Limit to min. 128MB

PHP Max Input Vars to 5000

and PHP Time Limit to 180s

After these changes, everything will work fine.

Thanks

johnnyboy1981 · October 2018

Thanks for the help Pablo, unfortunately this hasn't helped the situation.

[Links visible only for registered users]2.png

What else might be causing the images being cutoff?

Regards, John.

johnnyboy1981 · October 2018

Sorry the link to the new screenshot is actually:

[Links visible only for registered users]

Pablo · October 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, wordpress admin login credentials and link to this discussion privately thru the contact form which is on the right side at [Links visible only for registered users] so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users].

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

johnnyboy1981 · October 2018

I have sent these details through the contact form.

Thanks for your help so far.

Pablo · October 2018

This is a bug.

We'll fix it in next update(friday).

For now, please paste this code into Theme Options > Custom CSS & JS > CSS

body .image_frame:not(.no_link) .image_wrapper img:not(.ls-l){
	margin-bottom:0 !important;
}

Thanks

Bottom of images cutoff when making image a link

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