Issue "adding to cart" with android and MacBook air

cece101 · October 2018

Very interesting issue going on with the be theme and woocommerce. website is up to date and the shop page is https://irelandspoetpatriots.com/product/2-cd-set/

At least 10 orders have come through so we know woocommerce is working. But we have had 2 orders hit a snag. one person on a samsung android phone that is not able to add the product - the add tp cart button will not work. Another person on a macbook air is also having the exact same problem. Please help us to figure this out.

Pablo · October 2018

Hi,

I tested it with samsung android phone and it works fine.

Please clear your cache and check again, if this won't work, please

disable all of the plugins(without WooCommerce) and check again if the issue exists.

THanks

cece101 · October 2018

Can you send a screenshot of your Samsung Android add to cart button working?

cece101 · October 2018

Do you mean disable all plugins except for woocommerce and woocommerce related plugins, leave those active?

Pablo · October 2018

Yes, leave only woocommerce plugin turned on. (without related plugins, we support just the basic woocommerce)
http://prntscr.com/l9bg8n
As you see, I added the CD to the library without issue. (Samsung Galaxy S9)
Thanks

Issue "adding to cart" with android and MacBook air

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