Portfolio filter produces no results

joseebarrette · September 2018

Hi,

I am currently working on a bilingual website (using WPML) and in the portfolio page, the filters show no results.

I followed the instructions in this post:
https://forum.muffingroup.com/betheme/discussion/41548/how-to-change-the-setting-of-categories-filter

But I still get no results in the filters.
I can definitely send you any credentials you need to investigate.

Pablo · September 2018

Hi,

To make it work you have to translate categories of portfolio too.

Did you translate it?

Thanks.

joseebarrette · October 2018

Hi,

yes the categories are translated, and it doesn't change anything, when you filter with a category, it is still empty.
I really need this to work, any help is appreciated.

Pablo · October 2018

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co

thanks

joseebarrette · October 2018

Hi,

the page is here:

http://shantalle.jbarrette.com/produits/

You will need credentials to access it, how can I send them privately ?

Pablo · October 2018

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · October 2018

You didn't sent a password for wordpress admin.

Only the login.

Please send us a full login credentials again.

Cheers.

Pablo · October 2018

Unfortunately, your login credentials don't work.
Please send us correct login and password, but check, if they work.
Thanks.

joseebarrette · October 2018

I sent working credentials last week did you get them?

Pablo · October 2018

We didn't get any message from you yet.
Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all required information mentioned in the previous message.

Thanks

joseebarrette · November 2018

All credentials sent again.

I never got an email confirming reception of private messages when I sent you information, btw.

Pablo · November 2018

I've been on your website and it looks like WPML makes problems.

Please contact their support to resolve this issue.

Thanks

Portfolio filter produces no results

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