Issue with sharing facebook using the "classic" share box style

rwg2012 · October 2018

There is a recent issue with the classic share box for facebook. this is happening to all Betheme sites we have that i checked. It started recently as i keep most themes updated (25). When using share box, the photo and text are not visibility just a grey box with the text share.es.

https://ibb.co/fzyBXf

Pablo · October 2018

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

rwg2012 · October 2018

rwg2012 · October 2018

I did post a screenshot. see original message.

Here is the same screenshot https://ibb.co/fzyBXf

rwg2012 · October 2018

here is an example - https://www.calmu.edu/advance-career-online-mba-program/

Click on the FB share button.

Pablo · October 2018

Please disable all of the plugins, clear the cache and check again.

Thanks

Zoran_K · November 2018

Hi,

I have the same issue. I have deactivated all the plugins and cleared cache. Afterwards I have activated plugins, but unfortinately it didn't help.

Pablo · November 2018

Zoran_K

Send here a link to your website.

Thanks

Zoran_K · November 2018

Hi.

Here is the link: https://www.metal-revolution.com/reviews/antimatter-black-market-enlightenment

Note that I have changed SHARE BOX XTYLE to Simple because that one works fine.

Pablo · November 2018

Please change to the style to issued one.

Cheers

Zoran_K · November 2018

Hi again,

Looks like the issue is fixed now :-)

Thanks for your time

Issue with sharing facebook using the "classic" share box style

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