Strange issue on saving options

sougias · March 2015

Hi,

When I try to delete text from Action Button | Title & Action Button | link nothing happens. When I'm changing the text (adding etc) it saves changes.

Samething happens in Action Bar slogan, email etc. I can add, change text but cannot empty these text fields.

Albert · March 2015

Hi,

please send us access to your dashboard and FTP on pm with more details and we'll have a look on it.

Thanks!

sougias · March 2015

Done, sent credentials to your profile account.

Thank you

Albert · March 2015

We already replied on your private message. If you have any further questions related with this case, please reply on pm only.

Thanks for understanding!

sougias · March 2015

Ok it worked.

Thank you for the help. Much appreciated.

Albert · March 2015

You're welcome

labox · March 2015

Hi there,
I have the same issue.
When I try to delete some social links from BeTheme Options/Layout/Social icons nothing happens, while I change any of them, it saves perfectly.

Albert · March 2015

@labox Do you use WPML plugin?

labox · March 2015

Yes, I do

Albert · March 2015

@labox So you have the answer on your problem

Go to WPML > String translation section, then select options related with betheme and inside you must remove all fields related with Betheme because WPML plugin does not allow to save empty fields. Before this, you must of course switch from current language to "All languages" in the top bar.

labox · March 2015

Oh, that makes sense

Simple and effective. Everything working correctly now.

Thank you very much.

Albert · March 2015

You're welcome

techenrage · March 2015

I am having problem when saving menu... when menu items are a big number of items, it cuts off many items when saving.

Also, I have set up be demo default one. When saving the homepage the muffin builder data get's lost. Nothing is saved. I think it's too much data to save. For smaller pages it doesn't happen.

Albert · March 2015

@techenrage So everything is clear now

Your server is not able to save data with more fields. In this case you must contact with server administrator because your admin must increase max_input_vars variable. You probably have default value which is 1000 while should be 5000 or even 10000 if you create a really large pages.

techenrage · March 2015

Thanks.. and thanks for this awesome theme.

Strange issue on saving options

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