Registration

nadiadibur · November 2018

Hello:

I've purchased a Betheme Licence on December 2017 and I used it on a website that doesn't exist anymore.

I uploaded the Betheme folder to a new website and tried to register it but it says:

Purchase code already used. Please deregister purchase code and remove theme folder on:www.debodegaenbodega.com

I've already deregistered the theme on the old website (which doesn't exist anymore).

What am I doing wrong? Please, help!

Thank you very much!

Regards,

Nadia

Bryan · November 2018

HI,

please use this tool linked below to deregister it. If you will not be able to do that, please tell us what message are you receving.

thanks

linettemontae · November 2018

I have the same question but I do not see a tool linked below.

P.S. The old site no longer exists and I do not own the domain name.

Cancel request. I found the link elsewhere. Thank you.

nadiadibur · December 2018

Thank you but I see no link below... Can you send it again? Thank you!

nadiadibur · December 2018

Linettemontae:

Can you tell me where to find it, please? Thank you very much!

nadiadibur · December 2018

FOUND IT!

Thank you!

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