Still home cover

SYFAR · November 2018

How can I make my home cover photo stay still and content scrolls up as in this sample?
https://themes.muffingroup.com/be/theme/single-post-2/

My home cover scrolls up along with the content
www.syfar.agency

Bryan · November 2018

Hey,

you have to use the parallax option. Please edit the first section in the Muffin builder and select parallax or fixed option from the background-position dropwdown.

http://prntscr.com/lmd6p8

thanks

SYFAR · November 2018

Awsome!! Thanks!

SYFAR · November 2018

I am having a new problem..

I added a new section,
Changed Responsive Visibility to Hide on Desktop and Tablet
Changed Style to Full Width without margins
And press Save..

But it doesn't Save to these settings when page refreshes Section is back to default settings why is this happening, please help!!

www.syfar.agency/

Pablo · November 2018

Please send me a link to the screenshot of your System Status.

BeTheme > System Status

Thanks

SYFAR · November 2018

https://www.dropbox.com/s/obrpqbn94eg2uan/Screen Shot 2018-11-26 at 10.31.10 AM.png?dl=0

Pablo · November 2018

Please contact your hosting provider, ask him about:

- Increasing PHP Max Input Vars to 5000

- Increasing PHP Time Limit to 180

It will solve your problem.

Thanks

SYFAR · November 2018

THANKS!!

SYFAR · November 2018

I updated settings but still have the same problem,
Settings I use on Section go back to default after saving, why is this happening?

https://www.dropbox.com/s/bwemfpbgjvbtkix/Screen Shot 2018-11-26 at 11.37.21 AM.png?dl=0

Pablo · November 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

SYFAR · November 2018

I sent link on the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

Bryan · November 2018

Hi,

your hosting is very limited, you need to contact your hosting provider and ask him to:

1. Increase the PHP version.

2. Disable the SUHOSIN script which limits all of your settings.

3. Increase max_input_vars value to 5000

thanks

SYFAR · November 2018

My hosting provider has updated my settings but stil having the same problem, my sections keep going back to default

Pablo · November 2018

Send us a phpinfo one more time.

We need to check if the settings are okay now.

Thanks

SYFAR · November 2018

Ok. Phpinfo sent to email from http://themeforest.net/user/muffingroup#contact

Bryan · November 2018

Hey,

he updated most of them, but he did not update the most important value, max-input-vars

http://prntscr.com/lp0vz1

Please ask him to increase the master value, the local value is not working.

He will most likely say that the local value is most important and the master value is not. This is not true.

thanks

SYFAR · November 2018

Ok Thanks

SYFAR · December 2018

Master value updated, please verify

SYFAR · December 2018

Still sending me back to defaults,

Any recommendation?

Pablo · December 2018

Can you send us a PHP Info again?

Thanks

SYFAR · December 2018

I sent PHP Info to http://themeforest.net/user/muffingroup#contact
Please verify, Thanks!

Bryan · December 2018

Yes, the max_input_vars value was changed, but he re-enabled the suhosin script. This script limits all of the options, so now the master value is not even taken into consideration.

Please tell your hosting provider to disable the SUHOSIN script which limits all of your settings, otherwise all of the other settings are pointless.

thanks

SYFAR · December 2018

https://www.dropbox.com/s/w6vggypq14f89cj/Screen Shot 2018-12-04 at 12.02.02 PM.png?dl=0

SYFAR · December 2018

suhosin.simulation is Off

SYFAR · December 2018

There must be a fix to this

Bryan · December 2018

Are we talking about the same php info?

We are checking this site: luisitobarber

The suhosin script is enabled and it works.

http://prntscr.com/lqxt68

Please kindly ask your hosting provider to disable this script or else it will not work.

thanks

SYFAR · December 2018

suhosin is disabled, please check again, and thank you for support

SYFAR · December 2018

I think I found issue, was using Parallax Background on section, it bugs

Bryan · December 2018

Hey, I see that he has disabled the suhosin. Now it should be working fine. We doubt that this issue was caused by Parallax bg.

cheers

Still home cover

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