Updated since long time, several things don't work?

ramonvermij · January 2019

Hello,
Since quite a while I have update al on my site including BeTheme. But now several things seem not to work...

- export muffin settings, on a page, under the page builder when I click export. The code doesn't get generated. All it says is "Muffin Builder data processing..."

- If I want to set a subheader image, clicking the browse button gives no response...

I guess more issues will show up. Would you have a look please?

How can I provide you with a login?

Thank you,

Ramon

Bryan · January 2019

Hello Ramon,

please make sure that you are updating to the newest version of the theme and that your wordpress is updated as well. This is very important.

Also disable all of your plugins.

thanks

ramonvermij · January 2019

Hello again,

Thanks for your response.

I did update all. Also tried with plugins disabled. Also deleted BeTheme folder and reinstalled BeTheme.

To no avail...

Bryan · January 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Bryan · January 2019

Please send us a link to your website. You have only sent the login info.

thanks

ramonvermij · January 2019

Oooooh how silly of me. But of course, it concerns: woordgieter.nl/wp-admin

Bryan · January 2019

I checked the Mufiin Builder data to export and it works fine,

Please check the test page I created and click export.

"Muffin Builder data processing..." is no longer shown.

thanks

ramonvermij · January 2019

Very strange, I tried, didn't work. Neither did selecting a header image. Then I went to another browser and both worked. So I went back, emptied cache and it works again...

Thank you for your support!

Happy client,

Ramon

Updated since long time, several things don't work?

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