Updating built in Plugins
Afternoon Guys,
I am trying to update both Slider Revolution & WPBakery Page Builder but when I am doing so I get the following error message;
I am trying to update both Slider Revolution & WPBakery Page Builder but when I am doing so I get the following error message;
Downloading update from http://api.muffingroup.com/plugins/download.php?code=&plugin=js_composer…
Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.
I have tried clearing all caches and browser data and trying again with no success. Can somebody please help me to get these plugins updated please.
Kind Regards,
Chris
Comments
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks
I don't belive this to be the case, I only have Be installed on two sites and those both have their own purchase code as can be seen here: https://ibb.co/tJpX5fW
Kind Regards,
Chris
this information privately thru the contact form which is on the right
side at http://themeforest.net/user/muffingroup#contact and we will
check what might be the reason.
Notice!
Please attach a link to this forum discussion and your license key
Thanks
Thanks for this, what information is it you’d like me to send through to your support team?
Regards,
I sent details through to support yesterday and have yet to hear anything back, or get a solution to my problem. Can you please chase this up for me as it is taking a long time now just to be able to update my site and get on with the work I need to get done.
Regards,
Chris
Please attach a link to this forum discussion and your license key