Error with HUGE-IT Photogallery

infores · February 2019

I try to install HUGE-IT Photogallery (https://huge-it.com/wordpress-photo-gallery/) but the pop-up on photo do not open. I've this error:

plugins.js?ver=17.2:64 Uncaught DOMException: Failed to execute 'webkitMatchesSelector' on 'Element': '[object Object]' is not a valid selector.

at e (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:7992)

at o.m._filterFindItemElements (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:16121)

at o.m._itemize (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:15849)

at o.d._itemize (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:31897)

at o.m.reloadItems (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:15768)

at o.d.reloadItems (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:31822)

at o.m._create (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:15560)

at o.d._create (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:31610)

at o.m (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:15086)

at new o (https://www.trienergia.com/wp-content/themes/betheme/js/plugins.js?ver=17.2:64:21982)

This is a problem of theme. I try to download plugins.js and analyze the error. I see in plugins.js code some stange symbols. This is an encoding problem. If I save the js file, website have a lot of problems.

Can you help me to solve this problem?

Pablo · February 2019

Hi,

As I see, you have a lot of the plugins enabled.

Please disable all of them, clear the cache of your browser and check if the issue still exists.

Thanks

infores · February 2019

I disabled every plugins but i've the same problem. I try to change theme with twenty nineteen and the plugin play correctly.Link of my page is https://staging.trienergia.com/gallery/#1

thank

Pablo · February 2019

Is your PHP version 7 or higher?

Also, are your plugins and BeTheme up to date?

Thanks

infores · February 2019

PHP Version: 700.33

Wordpress Version: latest version 5.0.3

BeTheme up to date.

Bryan · February 2019

This is unfortunatelly a plugin that is not tested with betheme can be simply not compatible.

If there is a problem with the popup, we suggest going to theme options>addons&plugins>addons and disable the lightbox option. Maybe the plugin is using its own popup script?

thanks

Error with HUGE-IT Photogallery

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