Version 21.0.7 Caused Site to Go Down
I updated my site to Version 21.0.7 and my entire site went blank. Everything stopped functioning on the front end, was left with just white pages. Is there an error in the theme or something else we need to know. I verified all plugins were not the issue by deactivating them all first. I have since put up an old version just to have the site up.
Comments
Is your WordPress up to date?
Also, is your PHP Version equal or higher than 7?
Thanks
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your wordpress admin login credentials, link to your website and ftp access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
Thanks