Strange error messages in the beginning of the page

Comments

• Pablo

  February 2019

  Hi,

  Is your PHP Version 7 or higher?

  Also, is your theme and your plugins up to date?

  Thanks
  

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• willblogueur

  February 2019

  php version is 7.2, I updated all the plugins and theme but nothing changed. This messages still appear:

  
  

  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 123
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 156
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 162
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 226
  
  

  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 244
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 265
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 271
  
  
  
  Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 277
  
  

   

  
  
  
• Pablo

  February 2019

  Hi,
  
  Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
  
  Notice!
  1. Attach your license key and the WordPress admin login credentials.
  2. Send a link to this discussion, so the email support knows where to look.
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• willblogueur

  February 2019

  I've just changed the php version from 7.2 to 7.1 and everything is ok. 

  But with the new betheme version I have this stuff now - personnalised fields on every page, can I delete them somehow please ? http://prntscr.com/mn1yj3
• Pablo

  February 2019

  Hi,

  Just hide this option, by clicking this triangle:
  

  http://prntscr.com/mn36d1

  
  

  It cannot be disabled, unfortunately.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• willblogueur

  February 2019

  Hello,

  I have again this problem with warning keys and what is new - I'm not capable to add elements anymore at all, they just don't appear after saving https://fin-de-la-rat-race.com/libertimmo/

  You told me to do this ftp stuff but it's too technical and difficult for me - i've tried and i don't manage !!! 

  Is there something which I can do without creating ftp info file please ??????? it's driving me crazy
• Pablo

  February 2019

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion, your wordpress admin login credentials and ftp access.
  

  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Bryan

  February 2019

  Hello,

  please check your systes status tab, you have 1000 input vars. This value should be set to about 5000 if you want to use a big theme like BeTheme. It is more demanding on the hosting.

  Please contact your hosting provider and ask him to change this value for you.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• willblogueur

  February 2019

  Hello, 

  the hosting changed for 5000 vars. You can check it here https://fin-de-la-rat-race.com/info.php

  But the problem persists : I still have these warning keys on the site https://fin-de-la-rat-race.com/libertimmo/
• Pablo

  February 2019

  Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• willblogueur

  February 2019

  I disables ALL the plugins, the issue still persists
• willblogueur

  February 2019

  https://fin-de-la-rat-race.com/libertimmo/
• willblogueur

  February 2019

  I duplicated the page a tried to see what happens. These warning keys appear if we pass a certain number of elements on the page. It means that I can't put as much elements as I like ?
• Pablo

  February 2019

  Please send us WordPress dashboard access privately again.

  These credentials you sent us are not working now.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Pablo

  February 2019

  Please contact your hosting provider, ask him about increasing the PHP_Max_Input_Vars to the 5000 and PHP_Time_Limit to 180

  After it, everything should be okay.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• willblogueur

  February 2019

  Hello,

  the hosting provider did the necessary http://prntscr.com/mpuc19 but the problem persists https://fin-de-la-rat-race.com/libertimmo/
• Pablo

  February 2019

  You have to reinstall the betheme - it looks like the problem is related to the theme files issue.
  Please, before doing that, make a backup with this plugin:
  https://wordpress.org/plugins/duplicator/
  
  Then, remove all of the BeTheme files from your server and install it again through the Wordpress.
  http://prntscr.com/mpummr
  
  All of your content and theme settings will not be lost because they are stored in the database.
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next