Strange error messages in the beginning of the page

willblogueur · February 2019

Hello !

I'd like to add some elements on my page but every time I add a new element this kind of message in the beginning of the page appear http://prntscr.com/mk3dfg. I verified mozilla the html code, there are no errors.

Pablo · February 2019

Hi,

Is your PHP Version 7 or higher?

Also, is your theme and your plugins up to date?

Thanks

willblogueur · February 2019

php version is 7.2, I updated all the plugins and theme but nothing changed. This messages still appear:

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 123

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 156

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 162

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 226

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 244

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 265

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 271

Warning: key_exists() expects parameter 2 to be array, null given in /homepages/38/d653263096/htdocs/clickandbuilds/findelaratrace/wp-content/themes/betheme/functions/builder/front.php on line 277

Pablo · February 2019

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

willblogueur · February 2019

I've just changed the php version from 7.2 to 7.1 and everything is ok.

But with the new betheme version I have this stuff now - personnalised fields on every page, can I delete them somehow please ? http://prntscr.com/mn1yj3

Pablo · February 2019

Hi,

Just hide this option, by clicking this triangle:

http://prntscr.com/mn36d1

It cannot be disabled, unfortunately.

Thanks

willblogueur · February 2019

Hello,

I have again this problem with warning keys and what is new - I'm not capable to add elements anymore at all, they just don't appear after saving https://fin-de-la-rat-race.com/libertimmo/

You told me to do this ftp stuff but it's too technical and difficult for me - i've tried and i don't manage !!!

Is there something which I can do without creating ftp info file please ??????? it's driving me crazy

Pablo · February 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion, your wordpress admin login credentials and ftp access.

Thanks

Bryan · February 2019

Hello,

please check your systes status tab, you have 1000 input vars. This value should be set to about 5000 if you want to use a big theme like BeTheme. It is more demanding on the hosting.

Please contact your hosting provider and ask him to change this value for you.

thanks

willblogueur · February 2019

Hello,

the hosting changed for 5000 vars. You can check it here https://fin-de-la-rat-race.com/info.php

But the problem persists : I still have these warning keys on the site https://fin-de-la-rat-race.com/libertimmo/

Pablo · February 2019

Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.

Thanks

willblogueur · February 2019

I disables ALL the plugins, the issue still persists

willblogueur · February 2019

https://fin-de-la-rat-race.com/libertimmo/

willblogueur · February 2019

I duplicated the page a tried to see what happens. These warning keys appear if we pass a certain number of elements on the page. It means that I can't put as much elements as I like ?

Pablo · February 2019

Please send us WordPress dashboard access privately again.

These credentials you sent us are not working now.

Thanks

Pablo · February 2019

Please contact your hosting provider, ask him about increasing the PHP_Max_Input_Vars to the 5000 and PHP_Time_Limit to 180

After it, everything should be okay.

Thanks

willblogueur · February 2019

Hello,

the hosting provider did the necessary http://prntscr.com/mpuc19 but the problem persists https://fin-de-la-rat-race.com/libertimmo/

Pablo · February 2019

You have to reinstall the betheme - it looks like the problem is related to the theme files issue.
Please, before doing that, make a backup with this plugin:
https://wordpress.org/plugins/duplicator/

Then, remove all of the BeTheme files from your server and install it again through the Wordpress.
http://prntscr.com/mpummr

All of your content and theme settings will not be lost because they are stored in the database.
Thanks

Strange error messages in the beginning of the page

Comments