E-Mail customization

Antonmoerike · March 2019

Hey guys,

where can I edit the e-mail letter content of the generated woocommerce Mail "order completed". Right now the letter content is "Your order has been marked as completed on our site"

I want it to appear more personal

Thanks and best regards

Pablo · March 2019

Hi,
You can change it in the Settings of the WooCommerce.
See screen:
http://prntscr.com/mswtp7

Just click the "Manage" to change the template of one of the emails.
Thanks

Antonmoerike · March 2019

Hi Pablo,

thanks for your fast answer

What do you mean with changing template?

I only see this screen: https://snag.gy/xp3if2.jpg

Best regards

Bryan · March 2019

It looks quite different. Are you sure that your WooCommerce version is updated? You should see this list, like we do.

Please make sure you have also configured the woocommerce plugin correctly ( main shop page, cart pages, checkout etc.)

thanks

Antonmoerike · March 2019

Hey Bryan,

please check my last discussion "missing theme-editor".

I think that the problem is an incorrect betheme installation and not faulty woocommerce installation. (I have no theme-editor)

Best regards

Bryan · March 2019

In that case, you should login to your FTP and remove the BeTheme folder completly from your /themes folder. Then install the newest version of the theme again.

You can also remove woocommerce and disable all other plugins before you do that.

Later you will install woocommerce again, but keep other plugins disabled because this looks like a plugin issue.

thanks

Antonmoerike · March 2019

If I do like you say, does that any damage to my website?

Pablo · March 2019

All of the Theme Options / Content of your page are stored in the database, so you'll not lose them.

But, if you want to be 100% sure, please use this plugin to make a backup before doing that:

https://wordpress.org/plugins/duplicator/

Thanks

E-Mail customization

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