glitch in image gallery when using saved muffin builder template

free20art · April 2019

Hello,

I noticed a glitch in the image gallery when I use a saved muffin builder template that I created for using in new pages or portfolio items.

When I place the template, and go to edit the image gallery, and click on BROWSE nothing happens. It should open the add images window. If I click publish, and then go to edit the image gallery, when I click BROWSE it works.

I thought this is something you should be aware of and could fix in the next update.

Thanks

Pablo · April 2019

Hi,
I tested it on my local machine, and it works fine.
Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.

Also, did you test it on another browser? Maybe you disabled some pop-up option, or some extension for your browser is affecting it.
Thanks

free20art · April 2019

Hi,

I tried it on Chrome and Firefox and both don't work. I cleared the cache and turned off all pop-up blockers and it still doesn't work.

Can I give access to my site admin in a private message?

Thank you.

Pablo · April 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · April 2019

This problem is related with the theme - we'll fix that in the next update of the BeTheme.

For now, use this workaround: after inserting the "Template" to builder save the page, then refresh your page.

You will be able to add the images then.

Thanks

free20art · April 2019

I was suspecting that.

Do you have any idea when you will be putting out the next update?

Pablo · April 2019

We release new updates every friday.

It should be fixed in the nearest update.

Thanks

glitch in image gallery when using saved muffin builder template

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