Parallax - Jerky Scrolling

PersonalPro · April 2019

Hi there

We have an issue with a BeTheme website that we have built for one of our clients. She says the scrolling on her parallax website is very jerky using Microsoft Edge.

You can see the jerkiness in action here: https://onedrive.live.com/?authkey=!AqPb3TQ47YXHw70&cid=E8A7660F4AB7DC0C&id=E8A7660F4AB7DC0C!638&parId=E8A7660F4AB7DC0C!637&o=OneUp

Here is a link to the development site: http://sd2.personaldev.co.za/maina/

We have tried to resolve this issue for her but have hit a dead end.

Our client insists that it must be fixed.

Please can you help???

Please let me know. Thanks very much!

Pablo · April 2019

Hi,

Please update the theme to the newest version first.

Thanks

PersonalPro · April 2019

Hi Pablo

We have now updated to the latest version.

I hope you can help!?

Thanks very much.

Pablo · April 2019

This is normal behavior of the scroll using the parallax feature with the Internet Explorer/Microsoft Edge.

It's problem related with the browser because microsoft didn't make it scroll smooth, but 'steppy'.

We suggest to use the 'cover' size of the image instead of the parallax (cover size will disable the parallax).

Thanks

PersonalPro · April 2019

Thank you very much Pablo!

Parallax - Jerky Scrolling

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