Plugin conflicting with theme

deepee · March 2015

Hi, I'm using mapifypro on my website www.tuttocapsule.it Earlier version was working fine, but the latest is conflicting with the theme. Issues are:

1) "Times New Roman" like font is displayed instead of my custom font.

2) header background picture not showing on internal pages.

Plugin developers don't provide support saying it's a theme related issue.

Do you think you can help me? Otherwise I have to change plugin...

Let me know.

Thanks

P.S. page with the plugin http://tuttocapsule.it/negozi-capsule-cialde-caffe/

Albert · March 2015

Hi,

We've checked it and it looks ok
http://pasteboard.co/24f3SBcw.png

Thanks!

deepee · March 2015

now the plugin is deactivated because the website is online. If you want I can give you wp credentials to try to activate the plugin yourself and try. Or otherwise tell me what to do. thanks

Albert · March 2015

So please activate this plugin and tell us on which page we can see this problem and we'll check.

deepee · March 2015

Now it's active. please visit http://tuttocapsule.it/negozi-capsule-cialde-caffe/ to see both header and font issues. thanks

Albert · March 2015

We have already checked the problem and you can be sure this is not related with theme. Styles does not load because of this plugin what you can see when you try to open file responsible for styles http://tuttocapsule.it/wpv2/wp-content/themes/betheme/style.php?ver=7.0

deepee · March 2015

thanks for checking. I will report that to plugin developers. thanks

Albert · March 2015

You're welcome.

Plugin conflicting with theme

Comments