LayerSlider, Slider Revolution and WP Bakery stuck on Downloading in Plugin Installation

Comments

• Bryan

  June 2019

  Hello,

  please first disable all of your plugins and run the installation again.

  Also, please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2 3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in. Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
  

  thanks
  

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• debmaj2

  June 2019

  the issue is solved. It was not happening because there were some residues of the plugins in previous installation.