Mobile doesn't match

ShriverGroup · June 2019

I have recently made a few changes to the homepage on www.TheShriverGroup.com. Unfortunately, only a few of the edits show up on the mobile version. First time I've had this issue. Any tips to make sure that all of the changes sync?

Thanks,

Beaver

Pablo · June 2019

Hi,

Sorry, but I do not see any missing elements on mobile.

Can you explain greater what is the problem?

Thanks

ShriverGroup · June 2019

Thanks for the note.

I removed a sunrise image along with four icons (eye, book, globe and camera), however these are still showing on mobile.

Pablo · June 2019

I can see it either on desktop.

How did you remove it? Did you use the Responsive Visibility?

If you don't know what it is, then let me explain it.

The Responsive Visibility is a function made for hiding certain sections using the Muffin Builder.

It can be set, in the section settings, of the bottom of it.

http://prntscr.com/o2vi9v

It is really useful if you want to do special layout for mobile or desktop.

Thanks

ShriverGroup · June 2019

I removed the sunrise image and the icons using the Muffin Builder by completely deleting the image and column "Items." Responsive Visibility for that section is set to "Default."

The sunrise image and the icons still appear on the mobile version but not on the desktop version (I no longer want them to show anywhere).

Thank you!

ttunc01 · June 2019

I've updated some of the elements (added photos, swapped out photos) and can only see it on the desktop version. The mobile version doesn't reflect the changes. It doesn't appear to be related to the responsive visibility toggle. https://mypalpeori.com

How do you push the updates to the mobile version?

Thanks!

Pablo · June 2019

ShriverGroup Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

ttunc01

It's updated on both versions automatically.

Please clear the cache of your browser on mobile device.

Thanks

ttunc01 · June 2019

I cleared the cache already. It's still not showing the most recent updates. Thanks!

Pablo · June 2019

ttunc01

Please check, if your WP is up to date.

Also, is your PHP Version 7 or higher?

Thanks

ShriverGroup

These login credentials you sent are not working.

http://prntscr.com/o3azev

Please send them once more, but this time, test them if they work before you send them.

Thanks

ttunc01 · June 2019

PHP 7.2.15 and WP 5.2.1. It's not just mobile either. I met with my team last night and their desktop browsers were showing a version of the site from several hours earlier. This is a concern. Thanks!

Pablo · June 2019

ttunc01

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · June 2019

ShriverGroup

I was on your website and I do not see any problem.

I cloned your homepage (https://theshrivergroup.com/home-3-2-2/) and it works fine.

I hidden, removed, added some content on the end and it's working fine on all devices.

Thanks

ShriverGroup · June 2019

Pablo, Thank you for looking into that. The site is now matching on mobile and desktop. I appreciate your time!

Pablo · June 2019

ttunc01

Sorry, but I do not see any problem.

Everything works, I created page where every device has certain section and it works fine.

https://mypalpeori.com/mufftest/

Thanks

ttunc01 · June 2019

Thanks for looking. There is a several hour delay for updates to post live ... unless cache is cleared.

Mobile doesn't match

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