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Revolution Slider Error: Slider with alias itservice2 not found.

albiessalbiess
in Theme support
i am getting this error alter installing demo data. I am not seeing a slider name itserver2

Comments

  • albiessalbiess
    Also, installing the prebuilt website. the site look nothing like the demo site. Font seem much smaller. Missing slider. etc

  • albiessalbiess
    Here is the URL:
    https://neterasystems.com/

  • PabloPablo
    Hi,
    Please deinstall the "pre-built website" and then, try to import the "ITService 2" again.
    How to properly deinstall it? Check this video from second minute (2:00)

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • albiessalbiess
    Hi, I'd reset and reinstall twice. I  get the same error: Revolution Slider Error: Slider with alias itservice2 not found.
  • albiessalbiess
    When I install the IT service instead of the ITService2, it works fine.
  • albiessalbiess
    I get this error when doing installation.  "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions."

    But I don't receive any email as indicated
  • PabloPablo
    Okay, this "The site is experiencing(...)" is new feature from WP which is not always working fine, so if your slider and whole website is working fine then you shouldn't be worried about it.

    So, do you need some further help?
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • albiessalbiess
    Yes, I still need help.  the installation of pre-built website "BeIT Service 2" is not working properly. I only get this message after installing  "BeIT Service 2"  - "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions."  When I install other pre-built site, I usually get a "success" confirmation. 

    I seems the Revoluation slider is not importing correctly.
    - The home page is missing the slider: error message "Revolution Slider Error: Slider with alias itservice2 not found." 

    ddddd
    - Font  and size is not the same on the demo site
    - Site looks nothing like the demo



  • BryanBryan
    Hey,

    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • MatteoViolaMatteoViola
    Hi, I have the same problem, how can I solve it?
  • PabloPablo
    What is your problem exactly?
    You're missing the slider or what?
    Please explain your issue greater.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PabloPablo
    I downloaded the slider separately with no issue.
    Also, I attached it and it's working fine.

    I think, the problem with 'the site is experiencing(...)' is because of the third-party plugins.
    You have a lot of them, and it could be the source of problems.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • albiessalbiess
    Have you tried installing IT SERVICE 2 pre-built website?

    It works fine for any others pre-built website EXCEPT for ITSERVER 2. Again IT Service 2 pre-built site is the one having issue. The link you provided is for BeProduct website.
  • albiessalbiess
    The third-party pluggin are recommend by BeTheme.
  • albiessalbiess
    Do you not see the error current my the site? 
  • BryanBryan
    I have just imported the It Service 2 pre-built website without any issues.
    Maybe your hosting enviroment is limited and it failes installing a larger pre-built website.

    Provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2 3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in. Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it. Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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