Portfolio section disappears

creciendodeviaje · June 2019

Hello! I hope you can help me with an issue I am experiencing.

I have a web with a few portfolio pages. They are basically all copies from a template portfolio which I created using the Muffin builder. Now I am trying to edit one of them and the weirdest thing is happening; everytime I make a change a update the page, the last two sections of the page disappear.

I add them again by adding a new section - wraps - items, and make some edits to the items and when I save and refresh - those sections are gone.

I have tried like 3 times already and it is very annoying - any ideas why this might be happening?

Thanks a lot, Estela

Pablo · June 2019

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

creciendodeviaje · June 2019

Hi Pablo, thanks for your answer; I am updating the wordpress version now, since we still had 5.1.

creciendodeviaje · June 2019

There you go: https://www.creciendodeviaje.com/wp-content/uploads/2019/06/screenshotserver-1.jpg

creciendodeviaje · June 2019

Now when I updated the wp version, I updated the Betheme version to the latest and all plugins. It seems that my slider in the homepage (slider revolution) it´s also gone.

I checked the issue I was having before with the sections disappearing from my portfolio page and it´s still happening

Pablo · June 2019

Hi Estela,

We know what is the problem.

Your PHP Max Input Vars value is too low - please contact your hosting provider and ask him about increasing that value to min. 5000.

After changing it, you will be able to update your content successfully.

Thanks

creciendodeviaje · June 2019

Thanks Pablo, it worked perfectly!

Portfolio section disappears

Comments

This website uses cookies