Can`t update Plugins "LayerSlider WP" and "WPBakery Page Builder"
Hello,
i can`t update the plugins "LayerSlider WP" and "WPBakery Page Builder", Error Messages:
Beim Aktualisieren von LayerSlider WP ist ein Fehler aufgetreten: Aktualisierungs-Paket nicht verfügbar.
Beim Aktualisieren von WPBakery Page Builder ist ein Fehler aufgetreten: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
I have a regular licence of Betheme and checked the licence. Also I deregistered the re-registered the theme here: http://api.muffingroup.com/licenses/
Still updates of the two themes are not possible.
Please help, thx
Juergen
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
do you mean all of the plugins belonging to the theme? Or all plugins of the whole site?
And if I disable the plugins, does this have any impact on the content and the design of the website?
Thanks a lot