Purchase code already used

elizandramazuco · August 2019

I bought betheme and installed it on a temporary domain from Godaddy.com.

I unregistered but as it was a temporary address he changed his name.

And now I can't use this license on the right site.

Can you unregister me from the tnn.133.myftpupload.com domain? Or give me a new activation code?

Thanks.

Bryan · August 2019

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks

elizandramazuco · August 2019

Thank you so much!

Purchase code already used

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