Muffin options is not working

jadoo_info · July 2019

Hi,

Whenever I want to make some changes in theme options and try to save the changes, it doesn't work and return the network diagnose page.

Would you please help me to sort this things out please asap.

Pablo · July 2019

Hello,

What do you mean by "diagnose page" ?

Can you show me it on the screenshot?

Thanks

jadoo_info · July 2019

Whenever I try to save anything from the Theme Options the page shown in the image is being displayed.

Pablo · July 2019

Hey,

Please send us WordPress dashboard access privately thru the contact
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.

Notice!
Please attach a link to this forum discussion, your license key and ftp access.

Thanks

jadoo_info · July 2019

Please check the private message.

Pablo · July 2019

Sorry, but you didn't send us a login credentials to your wp dashboard, only for ftp.

Please send these informations once more, but this time include the login and password for wp.

Thanks

jadoo_info · August 2019

Please check again.

Pablo · August 2019

Hello,

I do not see the problem.

I can save the "Theme Options" sucessfully, did you solve it?

Thanks

jadoo_info · August 2019

The problem is not solved yet. I can't change the color from Colors option and font from Fonts option.

Pablo · August 2019

Sorry, but I do not see that problem either.

I could save it and it works fine.

http://prntscr.com/oohr6o

http://prntscr.com/oohra9

Thanks

jadoo_info · August 2019

Hi,

Would you please give your convenient time so that I can give you my PC access through Teamviewer or Anydesk? I can't change the font and color.

Thanks

Pablo · August 2019

We do not make sessions like that - we only help on the forum or by getting the dashboard access.

Did you test if it works on other browser?

Thanks

jadoo_info · August 2019

Yes, I have tried in other browser.

Pablo · August 2019

And what's the result?

Really hard to say where the problem is, I can change everything and it works fine - the problem must be on your browser.

Do you use some extensions for browsers? They can be the source of the problem.

Thanks

jadoo_info · August 2019

Hi,

Have you tried to save the changes you made? the problem occurs when I press the save button.

Pablo · August 2019

Yes, I did save the changes.

Right now, I wanted to log-in with the same login credentials and they are not working.

Did you test it in other browser?

Thanks

jadoo_info · August 2019

Hi,

I have tried in different browser but nothing happened. You can use the previous credentials to login again.

Pablo · August 2019

Theme Options: http://prntscr.com/oxkwsh

After saving on page: http://prntscr.com/oxkx1z

I've changed the font family too and it works fine.

Really, I do not see the problem - I can change every setting in the theme options.

The problem must be on your side with your browser or with your connection, I'm not sure about it.

Issue is not related to the theme.

Greetings

Muffin options is not working

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