Site crashes every time I update to the latest theme version.

baidawi · July 2019

With every release of BeTheme i'm forced to login to my server and restore to a previous version of my site because I get a "The site is experiencing technical difficulties" when I update.

Each update should come with a list of technical requirements on the server side for compatibility.

Pablo · July 2019

Hello,

Please disable all of the plugins, clear the cache of your browser and then check if the issue still exists.

Also, is your PHP Version 7 and WP up to date?

Thanks

baidawi · August 2019

Yep, disabled all plugins. Cleared cache and also running latest versions of PHP and WP

Pablo · August 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Also, please tell me, do you have a backup? I want to be sure that if your site will crash while our investigaton that you won't lose anything.

Thanks

baidawi · August 2019

Hi, still experiencing this issue. Will send login details via the instructions. Yes my site is backed up.

baidawi · August 2019

Site is down right now because of latest update: https://eatahfoodtt.com/

Site crashes every time I update to the latest theme version.

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