Menu shows Visual Composer (WPBakery) code

Comments

• Bryan

  August 2019

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  
  Thanks
  

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• markxkr

  August 2019

  Thanks Bryan, details posted in contact form on ThemeForest
• Pablo

  August 2019

  These login credentials are not working, please send them once more.

  But this time, test them before you send them.

  Thanks
  

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• markxkr

  August 2019 edited August 2019

  Thx Pablo, tested here and copied to TF mail so not sure why you had a problem.

  
  

  Sent details again via TF
• Bryan

  August 2019

  Hey,

  I have checked it and it looks fine: https://prnt.sc/owm1pa

  The menu in the backend has no issues and the frontend as well.

  thanks
  

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• markxkr

  August 2019 edited August 2019

  Hi, did you make any changes to the menu to test direct page links? We had to change the menu to use only custom links (as per initial ticket: "If we add custom links as menu items then it displays OK.")

  
  

  if we add direct page (that have Visual Composer) for menu items then you see the VC code (as per the screen grab in the original ticket: https://www.screencast.com/t/cNbDxtsw)

  
  

  Thx
• Pablo

  August 2019

  I do not see that.

  http://prntscr.com/oy2blk

  
  

  Did you try to test it on other browser?

  Thanks
  

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• markxkr

  August 2019

  What you are testng and screen grabbing is the menu that we have had to modify so that menu items are created as Custom Links.

  
  

  With the WP Admin login have you looked at the menu and changed to insert a page instead of a Custom Link?

  
  

  Thx
• markxkr

  August 2019

  Hi

  
  

  To make life easier I have set up a dummy menu so that you can log in, change the menu to the dummy menu and see the effect.

  
  

  Dummy menu is: BeDummy

  
  

  *** PLEASE NOTE ***

  Please do not access the site between 14:30-17:00 on Thursday 29 August as we are reviewing with clients.

  *** PLEASE NOTE ***

  
  
• Pablo

  August 2019

  You've inserted the WPBakery code in the "Description" field of menu

  http://prntscr.com/oz22i0

  
  

  Remove that and everything will be okay.

  Thanks
  

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• markxkr

  August 2019

  Hi, Yes that is the problem. But the code is put in automatically, we're not copying the code in. See the screencam. https://www.screencast.com/t/g2EWusHa 

  
  

  We can remove but it shouldn't be doing this and it will become a problem once the client starts using and modifying.
• Pablo

  August 2019

  After disabling all of the plugins, new menu items does not longer have this string which was pasted there automatically.

  It's not a theme fault, it's problem related to one of your third-party plugins - you have to find the issued one by disabling one by one and get rid of him.

  Thanks
  

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• markxkr

  September 2019

  Thanks, we'll get that investigated.