error in wordpress with betheme

knm206 · October 2019

im getting the following error when creating new portfolio posts or editing existing ones: https://imgur.com/0jkqsXR

Pablo · October 2019

Hello,

Is your Theme and WP up to date?

Also, is your PHP Version 7 or higher?

Thanks

knm206 · October 2019

Yes to both

knm206 · October 2019

this is the website: https://nggpartners.com/

Pablo · October 2019

So, please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.

Also, please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

knm206 · December 2019

Still having the issue, heres what you requested:

https://snipboard.io/29bOML.jpg https://snipboard.io/29bOML.jpg

Pablo · December 2019

Your server settings are not crossing the minimal requirements for the BeTheme.

Please contact your hosting provider and ask him about increasing the "PHP_Max_Input_Vars" to the min 5000 value.

After that, everything will be okay.

Thanks

error in wordpress with betheme

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