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WPBakery will not update to latest version

Podcaster123Podcaster123
in General info & installation
The WPBakery will not update to latest version. I receive the following error:

An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. 

My BeTheme support is up to date and I am not sure what to do next. When I try to activate the WPBakery it goes to their website.

Thank you,

Comments

  • PabloPablo
    Hello,
    All of the bundled plugins have to be updated through the BeTheme > Install Plugins
    This is the only proper place where it should be updated.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Podcaster123Podcaster123
    Yes, I installed the WPBakery from the BeTheme, but now it shows it has an update and I receive the updates license activation is required.

    Thanks
  • PabloPablo
    The latest version of WPBakery is 6.0.5 which is really bugged and does not have any new features, just bugfixes which brings new bugs.

    We provide the 6.0.2 version which is stable and BeTheme ready.
    Do not be worry about it, it is the same as 6.0.5

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Podcaster123Podcaster123
    That is fine, not worried about that. When the next version of BeTheme comes up I am worried that I will receive the same licensing error. My support had expired and I renewed it a few days ago. Could this be the issue and I would I resolve the licensing issue?

    Thanks
  • Podcaster123Podcaster123
    edited October 2019
    I think I know what the problem could be. From WordPress BeTheme section I click on "Check your licenses" link and enter my Item Purchase Code and Themeforest user name it returns that my BeTheme has expired, but I renewed the license on Themeforest a few days ago.

    What do I do next? Does support need to contact me?

    Thanks
  • PabloPablo
    If you bought a BeTheme, you got life-time access to updates of the plugins and theme.
    The license which could expire is just support license.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Podcaster123Podcaster123
    Thank you.
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