Can't download the Bundled Premium Plugins for Be Theme

Comments

• Pablo

  October 2019

  Hello,

  Is there any error message while downloding the plugins?

  Please make a screenshot of it.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• olivasj

  October 2019

  We set up FTP access on our WordPress site but the error reads "Unable to locate plugin directory."

  
  

  We have also granted the FTP user write access permission on the WordPress root directory but still cannot download the Bundled Premium Plugins for Be Theme.
  

  
  

  --Jesse

  
  

  
  

  
  

  
  
• Pablo

  October 2019

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion, your license key and ftp access.

  
  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• olivasj

  October 2019

  Thank you. I was able to resolve the FTP errors and download the Bundled Premium Plugins for Be Theme. 

  
  

  However, the Be Theme Home Page Slider templates are missing. How can I download and import the Be Theme - Slider templates into my new site? Thank you.
• Pablo

  October 2019

  Hi,
  From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website.
  Here is a screenshot for better understanding:
  http://prntscr.com/h85ybi
  
  If you do not see this option, please make sure that revolution slider is installed and active. Also, the version of your theme must be 20.0 or more.

  
  
  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• olivasj

  October 2019

  Thank you again for all your help. Much appreciated.