2 issues

raphahsantos · October 2019

hi there,

i'm not really sure what's happening, but my website is showing 2 weird issues. one of them just recently started to happen, and it did started one day after the recent theme update you guys provided.

the first issue is happening in all my portfolio pages. the images in it are crawling over each other and over the portfolio slider that all my pages have on the bottom of it. you can see it for yourself: http://publica.art/en/portfolio/cura-lagoinha-eng/ and you can check the other portfolio pages under the 'Projects' menu.

the thing is, sometimes it happens and sometimes it doesn't. when the problem does happen all i have to do is reload the page and it comes back to normal. below you can see the pictures links showing the errors in 3 different pages:

https://prnt.sc/pnmd7g

https://prnt.sc/pnmdxo

https://prnt.sc/pnmeed

the second issue, which coincidentally (or not) started happening the same time you guys were releasing a theme update is that my website is multilingual and both languages were working fine (it's been almos a month that i finished building the website and was waiting for other people to revise it). then recently sometimes only one language shows. i mean, the entire website in the second language just stops showing up. and if i reload the pages it does not go back to normal. i had to wait untill it came back. i've checked all my language settings, and even deleted and deactivated some plugins i was not using anymore. still, the same error occurred.

http://publica.art/en/

http://publica.art/

thank you for your time!

Pablo · October 2019

Hello,

Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.

Also, which plugin do you use to make your website multilingual? We support only WPML and POEdit.

Thanks

raphahsantos · October 2019

i've done it all you said. in different computers. the images still crawls over the others

i use pollylang. but my main concern are those pictures screwing up all my portfolio pages. clearing the cache and disabling the plugins did not work. in fact, i only uised the plugins recquired for and by the theme. besides that im using pollylang and up draft plus for backup. and im sure none of these 2 plugins have nothing to do with the images screwing up

Pablo · October 2019

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

raphahsantos · October 2019

ok thanks

Bryan · October 2019

Hey,

your issue with images overlaping each other was not a problem after I removed your custom CSS. Somehow it is making the JS calculation malfunction and the images overlap.

Also, please do not use section style "equal height of wrap' or "equal height of items in wrap" when you have only one wrap in a section, it does not do anything.

The polylang issue is something we cannot help you with because we do not support this plugin. We only support the WPML plugin for translations.

thanks

raphahsantos · October 2019

hey, thank you for your time checking it inside. i tried deleting all custom CSS, as you did, but i still got the same errors, as you can see in the images below. every single time i tried a new portfolio page i got the overlaping images right away

https://prnt.sc/ppn2s6 // https://prnt.sc/ppn35i // https://prnt.sc/ppn3gc // https://prnt.sc/ppn3r3

Pablo · October 2019

As Bryan said, please do not use the "equal height of wrap" or "equah height of items in wrap" when you have only one wrap in a section.

It made that problem, after removing it, it works fine.

Check it here:

http://publica.art/en/portfolio/cura-2017-eng/

Thanks

raphahsantos · October 2019

ok, i wasn't sure about it because i wasn't the one who inserted these images. now i saw what you mean. thank you so much and sorry to bother

take care

2 issues

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