Can't update theme

I'm trying to update the Betheme. I followed the directions given here: https://themes.muffingroup.com/betheme/documentation/#general

It says that the updated files should overwrite the old ones. However, whenever I try to upload the zip file it says that the destination folder already exists and the theme install fails.

Comments

  • edited October 2019
    Hello,
    If you want to update your theme from really old version (below 20), you should do it through the ftp, not wordpress.
    Please, try once more to do it, but this time using ftp.

    But, if your theme is above 20, you can update the theme from the dashboard of your WordPress, in the
    BeTheme tab. Just register the license, and you will be able to update
    the theme, install newest plugins and import pre-built websites with
    sliders. We are not including rev-sliders and plugin updates in the
    theme package. 
    Thanks
  • I'm trying to activate the Betheme but fail! and receiving this Fatal error: Call to undefined function get_theme_file_path() in /home/olmotonyi/public_html/wp-content/themes/betheme/functions.php on line 37 

    How can i resolve this.
  • TONNYWISE,
    Are your BeTheme and WP up to date?
    Is your PHP Version 7 or higher?
    Also, did you try to activate the BeTheme with all of the plugins disabled?
    Thanks
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.