plugin installation problem

Comments

• Pablo

  November 2019

  Hello,

  Is your theme and wp up to date?

  Is your PHP Version 7 or higher?

  
  

  Check, if the error appear if all of the plugins are disabled.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• MKTCagnoli

  November 2019

  Tengo la ultima versión de WP y del theme. Acabo de instalar la version PHP 7 y  quise instalar  "WPBakery Page Builder"   y me sale este error : 

  Ha habido un error crítico en su sitio web. Verifique la bandeja de entrada de correo electrónico del administrador de su sitio para obtener instrucciones.

  Obtenga más información sobre la depuración en WordPress.

  
  
• Pablo

  November 2019

  Sorry, I do not understand what it means.

  Please explain it in the English language because this is the only language we use here.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• MKTCagnoli

  November 2019

  I have the latest version of WP and theme. I just installed the PHP 7 version and I wanted to install "WPBakery Page Builder" and I get this error:

  There has been a critical error on your website. Check the email inbox of your site administrator for instructions.
• Pablo

  November 2019

  
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.

  
  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• MKTCagnoli

  November 2019

  send, tks!
• MKTCagnoli

  November 2019

  sent
• MKTCagnoli

  November 2019

  Did they see anything?
• alwadey

  November 2019

  I have I same problem 
  
  

  After I upload the betheme file and press the activate button get this message 

  "There has been a critical error on your website. Check the email inbox of your site administrator for instructions."
• Pablo

  December 2019

  We didn't get any message from you yet.
  Please check your mail inbox for our response, look also inside the spam folder.
  If you don't have any message from us, please send your login credentials again.
  Be sure that you sent all required information mentioned in the previous message.
  

  Thanks

  
  

  alwadey,
  

  I answered you in your topic, here:

  https://forum.muffingroup.com/betheme/discussion/50633/i-can-t-activate-the-theme#latest

  
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• MKTCagnoli

  December 2019

  To solve this problem you have to increase memory limit
  First you need to edit the wp-config.php file on your WordPress site. It is located in your WordPress site’s root folder, and you will need to use an FTP client or file manager in your web hosting control panel.
  Next, you need to paste the following code in wp-config.php file just before the line that says ‘That’s all, stop editing! Happy blogging.’

  define( 'WP_MEMORY_LIMIT', '256M' );