Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2 3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Please send us WordPress dashboard access, license key and ftp access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Notice!
Please attach a link to this forum discussion.
Thanks