I can't edit / change website content, please help!

tugayberfupala · November 2019

Hello dear ladies and gents,

I have purchased BeTheme - Responsive Multi-Purpose WordPress Theme Pack recently for the company where I'm currently working.

We wanted to design and create our own website so this was the best quick and professional solution for us so far.

Just like in the guide, I have loaded WordPress to our FTP, and than I installed the BeTheme Package in it. Everything is good till this part. I have looked and picked one of those pre-built websites and installed it with all plugins etc.

But the problem is -> I can't change / edit the content in the pre-built website.

I want to write in our company info in "about section" or I want to upload our products but i can't click and change anything in the Muffin Builder section.

Please help me, and here is a screenshot of which section I'm talking about.

Best regards.

Pablo · November 2019

Hello,

Is it removing the content or you just cannot get into settings of any items?

Please be sure that:

1) Your WP is up to date

2) Your PHP Version is 7 or higher

Also, did you test it with all of the plugins disabled?

Thanks

tugayberfupala · November 2019

Hello Pablo, and thank you so much for your quick reply.

Well I have updated the WordPress version, but now i lost the entire edit section.

Now the page looks like this:

Pablo · November 2019

Is your PHP Version 7 or higher? - it has to be to make your theme works fine.

Thanks

tugayberfupala · January 2020

Hello Pablo, precisely. You were right.

We changed our hosting services and now it's working perfectly. Thanks alot!

I can't edit / change website content, please help!

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