Demo media data not uploading
When installing a pre-built site using BeTheme the media required is not installing.
Media for revolution slider imports fine and all other settings, just not the media.
Several different designs tried and the same issue on all.
Is this is known problem?
I have tried the full install, using all items selected and then also installing only media/content.
Thanks.
Comments
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all required information mentioned in the previous message.