Banner not showing anymore after update

Comments

• webbabe

  January 2020

  CORRECTION:
  

  
  

  Please forget what I mentioned about the banner, it is the secondary menu that does not show anymore.
• Pablo

  January 2020

  Hello,

  Did you check if it appear while all of the plugins are disabled? Do not forget about clearing cache of the browser after disabling the plguins.

  Also, please send us a link to your website if it won't help you.

  Thanks
  

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• webbabe

  January 2020

  Hi Pablo, yes tried without any plugin activated and cleared cache.

  
  

  I have sent the URL via PM through Codecanyon/Themforest.
  
• Bryan

  January 2020

  The menu should show in the action bar, which is currently not showing at all. The current gray bar is a plugin you are using which is not a part of the theme.

  Make sure that you activated the action bar in theme options>header>extras

  
  

  Also, understand that the secondary menu is for some of the header styles, like the split header.

  If you want a menu on the top right corner, you should use the "social top menu" instead.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• webbabe

  January 2020

  Hi Bryan,
  

  
  

  We installed the plugin because the menu would not show anymore and we needed to show a link in the top.   :-)
  

  
  I could not find the action bar setting in options->header->extras

  But it is at options->Menu&Action Bar->Action Bar->Action Bar: Show above header - apparently a new setting I persume?
  

  
  There already was a social top menu and it used to work/show before the latest Betheme update.

  No settings were changed as far as I am aware.
  
  But the problem is solved now by selecting the Show above header option, thanks for helping out.