Installed Prebuilt but changes not taking effect

superiorambulance · November 2019

I installed one of the prebuilt websites. It loaded fine. But I am making changes in the muffin options but don't see them taking effect. When I go to the pages section and try to edit the home page, it shows nothing there in the backend.

Pablo · November 2019

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

superiorambulance · November 2019

https://gyazo.com/60382f0c24996902775b474c2e02fa9d

Bryan · November 2019

Hello,

can you sent us the page you are trying to change and what exactly do you want to change??

thanks

superiorambulance · November 2019

I'm just curious how to begin editing all the pages if I can't see them. I'm starting with the home page.

superiorambulance · November 2019

I also don't understand the licensing situation for some of the plugins. It says I can't update them without a license, even though they were included with the theme.

Bryan · November 2019

Maybe the home page has just a slider in the pre-built website you have chosen this is why I have asked you to send a link to this page.

Also, the bundled plugins must be installed/updated from wordpress>betheme>install plugins.

Bundled plugins have different rules and they cannot be updated from your default plugins tab. They also do not need registration. The plugin authors will ask you to register because you need to buy a separate license for that. The bundled plugins are fully functional, they just do not have "instant" author updates so you will have to wait a little longer while we check them and update.

thanks

superiorambulance · November 2019

Thanks for your help! It's coming together nicely! :-c

superiorambulance · November 2019

One more question: do you have a recommendation on the best way to create photo galleries on BeTheme?

superiorambulance · November 2019

https://gyazo.com/007b2f90285f8d50fe98a2abfdef0b6b How do I get rid of the very top black element? I would like to make that all white.

Bryan · November 2019

Hey,

in the Muffin Builder you will find an item for creating image galleries ( image gallery )

Please send a link to this page so we can inspect the black element.

thanks

superiorambulance · November 2019

http://146.66.68.114/~metropar/superiorambulance.com/news/

http://146.66.68.114/~metropar/superiorambulance.com/contact/

Pablo · November 2019

This is a Subheader, you can change the color of it in Theme Options > Colors > Subheader or hide it completely in Theme Options > Header & Subheader > Subheader

Thanks

superiorambulance · November 2019

is there a way to have more than 5 links in the header? I don't see any documentation on this.

superiorambulance · November 2019

I also don't see this option: To set up social icons, right top corner, navigate Appearance > BeTheme Options > Social > Social Icons and set up links for social profiles.

Pablo · November 2019

Our documentation is really old and a lot of things are outdated - we are currently working about the new one which will be more customer friendy and all of the new features will be included there.

Right now, it's in the Theme Options > Social

https://prnt.sc/pyy4w1

What do you mean by "is there a way to have more than 5 links in the header?" - can you explain it greater?

Thanks

superiorambulance · November 2019

https://gyazo.com/44d16f14567a709099354e0b1aa86f8f

I am not sure how to add links to the header. Also, I see the social options but don't see how to add to the header.

superiorambulance · November 2019

When might the new documentation be ready?

superiorambulance · November 2019

Is there a list of the different image sizes needed for all the different sections?

Pablo · November 2019

1) You can add the menu items as in the default wordpress:

https://codex.wordpress.org/WordPress_Menu_User_Guide

2) I do not understand, you can have a FHD resolution (1920x1080) and set a "Cover" position of the background and it will be covering the section all of the time.

Thanks

superiorambulance · January 2020

I can't figure out how to add social media icons to the footer or header.

Pablo · January 2020

If you filled some fields in the Theme
Options > SEO, you should enable the "Action Bar" feature which is in
the Theme Options > Menu & Action Bar > Action Bar

http://prntscr.com/qrnura

After that, it should appear the social icons above the header.

To add them in footer, please go to the Theme Options > Footer, there you will find the dropdown menu to display it.

http://prntscr.com/qrnzzn

Thanks

superiorambulance · January 2020

Thanks. Can you also tell me how to change the color of the caption background? I don't like the grey https://gyazo.com/7b43f794f0744ce0612caeac9d544df8

Pablo · January 2020

Can you send me a link to that page?

I have to check the source code.

Thanks

superiorambulance · January 2020

http://146.66.68.114/~metropar/superiorambulance.com/2017/12/11/transporting-ebola-virus-patients/

Pablo · January 2020

Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS

#Content .wp-caption-text{
	background:black;
}

Thanks

superiorambulance · January 2020

How do I remove dates from here https://gyazo.com/7a82820fe06e514cb9f841296cd1923d

Bryan · January 2020

You can remove dates from posts in theme options>blog,portfolio&shop>blog. There is an option to remove metadata.

thanks

Installed Prebuilt but changes not taking effect

Comments