Can't add/update posts

szablonsklep · February 2020

Hi, i have similar issue to https://forum.muffingroup.com/betheme/discussion/51345/can-t-update-my-posts/p1 ("Error message: The response is not a valid JSON")

My Max_Input_Vars has recommended value (5000) so solution from this post does not apply to my situation.

My hosting environment settings https://prnt.sc/r0lo5i

Can You help?

Pablo · February 2020

Hello,

Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.

Also, is your BeTheme up to date?

Thanks

szablonsklep · February 2020

disabling plugins does not help

Theme is up to date

Pablo · February 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · February 2020

Can you provide the admin rights for that account you created?

I cannot do anything right now.

Thanks

szablonsklep · February 2020

admin rights should be ok now

Pablo · February 2020

I refreshed permalinks and it started to work fine.

Thanks

szablonsklep · February 2020

all my pages or posts end as a draft.

What steps did You try to publish page? I will try to duplicate them.

Pablo · February 2020

I refreshed it there:

http://prntscr.com/r1pk1u

And then, I can publish it:

http://prntscr.com/r1pkbh

thanks

Can't add/update posts

Comments