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"Update package not available" Layer Slider

OptricsOptrics
in General info & installation
Hi,

I just purchased the theme and installed it.

I installed Revolution slider and some other "required" ones with no issue.  However, we already had Layer Slider and when I tried updating Layer Slider I got the error:

Updating Plugin: Layer Slider
Update package not available.

TGMPA v2.6.1
Return to Required Plugins Installer

Any suggestions?

Thanks,
David

Comments

  • PabloPablo
    Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • OptricsOptrics
    Hi,

    I just purchased the license about an hour before joining the forum.

    I "checked licenses" and as expected, there's only one - the website I'm working on.

    I did as you suggested, de-registering and deactivating did the trick!

    Thanks.

    David
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