bottom of the page cut off

valentin0 · February 2020

Hi!

At https://valentin-zahrnt.de the bottom of the page is cut off. So for anything I add on top, something below disappears.

Thanks!

Valentin

Pablo · February 2020

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

valentin0 · February 2020

https://snipboard.io/3rRLVJ.jpg

Pablo · February 2020

So, the problem is related to the not enough "php_max_input_vars" value.

Please contact your hosting provider and ask him about increasing that value to min.5000.

After that, everything will gonna work fine.

thanks

valentin0 · February 2020

thanks, I have increased the limit https://snipboard.io/Dj5F4z.jpg but the problem persists

Pablo · February 2020

Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.

Thanks

valentin0 · February 2020

still the same ...

Pablo · February 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

valentin0 · February 2020

I have sent you an email

Pablo · February 2020

So, I cloned your homepage and it works fine.

http://valentin-zahrnt.de/home-mufftest-clone/

I cloned last section like 5-6 times and it works fine.

I think, that the problem with your homepage is that you provided <style></style> tag which is not correct.

I didn't want to remove that, because you told me, that to not make any changes.

Thanks

valentin0 · February 2020

Thanks, it's just that I have another problem now that I want to look at the <style> issue: I can't even log in to WP ... I guess that has nothing to do with Betheme and I need to find a solution elsewhere

An error of type E_ERROR
was caused in line 365 of the file
/home2/valentin/public_html/wp-content/plugins/seo-by-rank-math,old/rank-math.php.
Error message: Uncaught Error: Class 'RankMath\Admin\Engine' not found
in
/home2/valentin/public_html/wp-content/plugins/seo-by-rank-math,old/rank-math.php:365

Stack trace:

#0 /home2/valentin/public_html/wp-includes/class-wp-hook.php(288): RankMath->init_admin('')

#1 /home2/valentin/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)

#2 /home2/valentin/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)

#3 /home2/valentin/public_html/wp-settings.php(392): do_action('plugins_loaded')

#4 /home2/valentin/public_html/wp-config.php(76): require_once('/home2/valentin...')

#5 /home2/valentin/public_html/wp-load.php(37): require_once('/home2/valentin...')

#6 /home2/valentin/public_html/wp-admin/admin.php(34): require_once('/home2/valentin...')

#7 /home2/valentin/public_html/wp-admin/plugins.php(10): require_once('/home2/valentin...')

#8 {main}

thrown

Pablo · February 2020

Please disable all of the plugins through the FTP, because the problem is coming from the third-party plugin which is not supported by us.

Here a simple instruction how to do it:

https://support.bestwebsoft.com/hc/en-us/articles/204301449-Deactivate-disable-Wordpress-plugin-via-FTP

Thanks

valentin0 · February 2020

great, I managed to regain access to the dashboard

where do I have to delete <style></style> so that the page is no longer cut off?

THANKS!

Pablo · February 2020

I've noticed, that you inserted it in the "Custom CSS" field while editing the page.

http://prntscr.com/r8vxjj

If it will still not work, please use my homepage clone, I was able to insert a lot of additional content there successfully.

thanks

bottom of the page cut off

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