deregistration not working

HEllo,

I have buyed a new license for BeTheme.

I have installed Betheme first on a testwebsite https://testwp.wpmudev.host/ and registered with the new purchase code.

After testing this website, I wanted to use the purchase code to the live website. I have deregistered with the purchase code on the testwebsite and removed the theme.

But when I want to register with the purchase code, it isnt work:

How can I solve this?

greet, Marcel


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