Problem Adding New Section

2qcreations · May 2020

Hi,

It seems I am having issue saving the last section of the design. I have attached the before/after photo for your reference.

Before Saving:

https://www.dropbox.com/s/ey78m9owuhh9cni/Screen Shot 2020-05-08 at 9.08.42 PM.png?dl=0

After Saving:

https://www.dropbox.com/s/59c8fetrficv0qk/Screen Shot 2020-05-08 at 9.09.16 PM.png?dl=0

Please advise.

Thank You!

Fr3sHt3cH · May 2020

I've got the same problem with you ;(

Pablo · May 2020

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

2qcreations · May 2020

https://snipboard.io/fSdegG.jpg
I updated the php.ini file and it seems to resolve the problem.

But I have lost a huge chunk of my work and I am wondering if I could retrieve it back from the database?

Bryan · May 2020

2qcreations

Only the hosting provider can backup the information you lost, if there was a backup created.

thanks

Problem Adding New Section

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