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offer slider thumb

georgetategeorgetate
in Theme support
I can't seem to get this to work on the Muffin builder section on https://www.compandbeninternational.co.uk/. I add the element but no category appears even though I've added one, and when I save this element doesn't appear.


Comments

  • PabloPablo
    Hello,
    Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • georgetategeorgetate
    I've done that and no change, the Offer Slider Thumb item doesn't show the category I created and doesn't work. If I use the Slider item however it shows the categories and works fine.

    Whilst I have your attention, do you have a feature where you have a content box, and when you click the links next to it it changes the box content. Before I started using this theme I used to do that as an HTML mouseover, but have forgotten how to do it !
  • PabloPablo
    1) By "no category appears", you mean the string with name of that category? Or only items related to that category?

    2) You mean the popup functionality?

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • georgetategeorgetate
    Hi Pablo, would appreciate your prompt help with this. I have a web design agency with 14 licences with you, and work on this site is being held up until we can fix this.

    With thanks in advance,

    G Tate

  • georgetategeorgetate
    So when I edit the Offer Slider Thumb item I have Category, Style, Text align, and the box relating to category has the default value All. Normally when you click this I should see a list of the categories I have created, but none appear.

    If however I open a different slider item and click on all I can see the categories I have created
  • PabloPablo
    Did you create the categories in Offer > Offer Categories?

    And you aligned the offer items to categories?

    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • georgetategeorgetate
    That's great thanks. In the meantime I set it up as pop ups nested in tabs which works well I think, even on mobile. Some people advise not to use pop ups in case companies have disabled them. Can I ask your view on this ?
  • PabloPablo
    What would you like to do? Hide the popup button?
    I'm not sure what exactly would you like to achieve.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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