Trying to edit any page gives me the screen below.

WineCreekCellars · June 2020

https://prnt.sc/t157s1

Pablo · June 2020

Hello,

Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.

Thanks

WineCreekCellars · June 2020

I did all that before posting. I'm leaning towards a server issue.I cloned the site onto an instance of WordPres on my siteground server, updated the theme to the latest version and it worked fine. This is happening on Godaddy Managed WP hosting. I tried updating the theme there and it did not solve the issue. I have a debug log going on the site if necessary.

This is the site with the issue

https://burgesscellars.com/

This is my sandbox where it works fine

https://sandbox2.jmbtest.com/

WineCreekCellars · June 2020

I really need an assist on this.. I just created a whole new siteground account and migrated the theme to it. With the updated theme, v.21.x the front end doesn't display at all. Backversioning to V.12.8 makes the front end appear, but you can't edit any pages. This is the new hosting instance

http://geoffp2.sg-host.com/

WineCreekCellars · June 2020

I had to back version php to 7.0 and re activate betheme v 12.8 to make it work..

Pablo · June 2020

Well, your theme is really outdated, it will not work properly with the php 7.0

Please update it first.

Here is an instruction on how to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the
files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a
fresh copy. Do not overwrite files.

thanks

Trying to edit any page gives me the screen below.

Comments