Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2 3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in. Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it. Thanks
Server architectureLinux 3.10.0-862.2.3.el7.x86_64 x86_64Web serverApachePHP version7.3.17 (Supports 64bit values)PHP SAPIcgi-fcgiPHP max input variables1000PHP time limit900PHP memory limit256MMax input time60Upload max filesize50MPHP post max size30McURL version7.69.1 OpenSSL/1.0.2k-fipsIs SUHOSIN installed?NoIs the Imagick library available?Yes.htaccess rulesYour .htaccess file contains only core WordPress features.
if it is a portfolio item, do i have to change a different parameter? I made the change you indicated to me, but I can't change the portfolio item. Thank you
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Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks