Header Builder can not be activated enven if BeTheme version 21.7.5 is installed

Comments

• Pablo

  June 2020

  Hello,

  Please disable all of the plugins, clear the cache of your browser and try to turn on the muffin header builder then.

  Thanks
  

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• espylon

  August 2020

  No that don't work even if i flush cache, disable all plugin and active again after that.

  
  

  I have this message when i go to header builder panel : "This plugin can not be activated because it requires at least BeTheme version 20.9.6.3. Please update your theme."

  
  

  However, my licence is correct, no system error. And my actual version of BeTheme  is 21.7.5.

  
  

  Could you help me to solve this issue please ?

  
  

  Thanks.

  
  

  David WALLON
• Pablo

  August 2020

  Hey,
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  Notice!
  Please attach a link to this forum discussion.
  Thanks

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• Pablo

  August 2020

  After switching your theme to the parent theme it works fine.

  It looks like, the problem is somewhere in your modifications of the theme.

  
  

  thanks
  

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• espylon

  August 2020

  Hello, OK. That the child theme which generated bug. That solve. Thanks.

  
  

  Other question. I would like adapt header menu with language selected (polylang). I don't see this option on element of header builder (translate text, URL of button and logo). How can I do easily with your plugin ? Thanks for your answer.

  
  

  Best regards.

  
  

  David WALLON
  
• Pablo

  August 2020

  Sorry David,

  But we do not support the Polylang plugin, so we do not know how this plugin works, so we cannot be the source of the information

  
  

  But, Muffin Header Builder does not work (yet) with the WPML plugin which is fully supported by us, so I tink that polylang won't work in this case either.

  thanks
  

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• espylon

  August 2020 edited August 2020

  For Polylang and the Header Builder, you can use the same technical specifications used for the Footer Copyright field. Indeed, the Footer Copyright field is directly editable in the WordPress translation strings, BeTheme category, name footer-copy. That's right alseo for sticky-retina-logo-img.

  
  

  Best regards.

  
  

  David WALLON
• Pablo

  August 2020

  If you have some other suggestions, feel free to post them in this topic:

  https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest

  
  

  We always appriciate all of them and this topic is first place, where we look for new features to add.
  

  thanks
  

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