Some little problems with Woocommerce

puntoexewld · August 2020

Hi guys,

I have some little problems with Woocommerce and I would like to know how to solve them.

1. Bank details are shown twice on the success page (order-received endpoint) and in the email "customer-on-hold-order". How can I delete or hide the second one?

2. End the endpoint order-received page i can't see header and footer: how can I show them?

Thank you very muuch, best regards,

Eleonora

Pablo · August 2020

Hello,

1) Please see how to modify the email template in the docs of the woocommerce:

https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/#

2) Can you show me a screenshot of it?

thanks

puntoexewld · August 2020

Hi,

1) I don't need a customization: add bank details is a native function of woocommerce, but i don't know why the code is duplicated. Can this be an issue with some code of the theme?

2) Here you are the screenshot

Pablo · August 2020

1) Please send me a link to your website, I have to check the source code of that page.

2) I cannot access it, it's asking me for login and password.

thanks

puntoexewld · August 2020

https://michaelslim.adhoc-digitale.it/

To view the frontend you need to insert

user: adhoc

pass: dev_2020!!

(the same data are valid for view the screenshot)

Thanks

Pablo · August 2020

Can you test if the same happen when you enable other theme, like twentytwenty?

I think that the problem is related to the plugin itself.

Thanks

Some little problems with Woocommerce

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