Cannot update btheme and plugins
I cannot update the btheme and plugins. when i try to update the betheme through the update wizard then I get the error message below. I've updated now the betheme through ftp. But I still need to update the plugins. Also by the plugin updates I get the error below.
The update of extensions failed : "An error occurred when updating .... : The archive could not be installed. This package does not contain any files."
please help
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks