Error 403 when update elementor

mkaabiq8 · September 2020

Dear Support

we are getting Error 403 any time we publish or update the theme as attached ,, check all security program but all seems to be clear , kindly advice , note that if i create a new page from elementor i can update and publish ,,, only theme pages can not be updated ,,, check attached please..

Pablo · September 2020

Hello,

Can you disable all of the plugins (leave the Elementor turned on only), clear the cache and check, if the issue still exists?

Also, send us a link to your website.

thanks

mkaabiq8 · September 2020

Hello

i have tried your steps but its the same check below please

capitalquality.net/wp-admin

mkaabiq8 · September 2020

can u please share your email so i can send you the access over email ?

Pablo · September 2020

Hey,
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

mkaabiq8 · September 2020

done!!!

Pablo · September 2020

On which page does it appear?

I created new page named "MuffTest" and it works fine

capitalquality.net/mufftest/

thanks

mkaabiq8 · September 2020

Dear,,,

as i mentioned ,, creating a new page with elementor has no issue ,,, but when i try ti edit exists pages it dosent work ,, please try to update about us page and do some changes and click update ..

Pablo · September 2020

This issue appear even on default (twenty nineteen) theme, this problem is most common because of the hosting problems.

You should contact your hosting provider and ask him, about help and some logs

Thanks

Error 403 when update elementor

Comments